Nottinghamshire
Maintenance Engineer (Security) - Ref: V316
TIS is a forward thinking and nationally renowned Security and Communications Company, proudly holding NSI Gold and BAFE accreditations. We specialise in the design, installation, service and maintenance of integrated security systems and manufacture specialist equipment. TIS work with a wide range of public and private sector businesses and have achieved a reputation for quality, care, and reliability, which is second to none.
Our vision is to deliver and maintain a premium level of service within the industry, placing staff wellbeing, safety, and environmental responsibility at the core of our operations. We are committed to supporting our employees, customers, and stakeholders by fostering a culture of excellence, collaboration, and continuous improvement.
At TIS, we create an environment that values quality and care, enabling our teams to fully engage with our customers, putting them at the heart of everything we do.
We are looking for someone who is passionate about delivering premium customer service and has the drive to continually improve. The successful candidate will be customer-focused, self-motivated, and committed to delivering a high-quality service. You will be supported with further training and development.
Key Responsibilities :
- Performing maintenance on a wide range of security systems, including public space CCTV and intercoms
- Ensure client satisfaction is achieved before leaving site by delivering a high standard of service
- Accurately complete all required documentation, including timesheets, and job reports, using the Company’s service management system
- Deliver outstanding premium service to customers at all times
- Adhere to all relevant health and safety procedures and best practices
- Participate in the Company’s out of hours callout rota
Key experience / Qualifications:
- A good technical knowledge of CCTV, networking, and intercom systems
- Minimum of 3 years’ experience in maintaining CCTV systems
- IPAF Licence
- PTS (desirable but not essential)
- Full UK driving licence
Knowledge and Skills:
- Self-motivated, proactive, and a positive approach with a “can-do” attitude
- Ability to remain effective under pressure and meet deadlines
- Excellent verbal and written communications skills
- Strong interpersonal skills, with the ability to build effective relationships with clients and colleagues
- Well organised with a disciplined and structured approach to work
- Commitment to continuous learning and personal development
We will offer the following package:
- Working hours: Monday – Friday, 8.00am – 5.00pm
- Salary: £28,000 - £32,000 basic plus overtime (dependant on skills, experience, and qualifications)
- Benefits: Commitment to annual inflation increase in salary, Difference Maker Awards, Salary Sacrifice Pension Scheme, Holiday Buy Scheme, Life and Accident Insurance, Medical Cash Plan, Cycle to Work, 23 days holiday increasing to 27 days plus 8 bank holidays, Birthday holiday, Perks and Employee Assistance Program
To apply:
please send your CV to careers@tis.co.uk
Or
Contact via address:
People Department, TIS Ltd, Hamilton Way, Oakham Business Park, Mansfield, Notts NG18 5BU
Contact via email:
Careers@tis.co.uk