Experts at unlocking the potential of smart life safety and security systems.
TIS is an independent systems integrator, specialising in driving digital transformation and integration across the life safety, security and communications industry. We design, install and maintain smart, reliable and highly-compliant fire protection, access control, security, intruder alert, CCTV and communications solutions for retirement villages, care homes, universities, public spaces and the Ministry of Defence. It's smart protection for your people, places and spaces.
A world that is better protected as it lives and works.
To enable clients to simply, securely and safely protect their people, places and spaces every single day.
There are five core values that guide how we work with customers and employees, ensuring we stay on track to achieve our mission and vision and deliver against our Premium Service Strategy.
We place a huge emphasis on our internal culture, putting our employees at the heart of what we do. We strive to build a confident, safe and positive culture promoting ambition and “can-do” behaviours where people take personal responsibility and are empowered to act.
Our investment in our employees cultivates a culture based on commitment, encouraging a team environment where we are all included, benefiting both our employees and customers.
Simplicity by design
We make smart protection simple for those who need it. In an industry of complicated services, systems and solutions, creating simple things is hard. We fight to break down complexity, using our technical expertise to get the details right, choosing to deliver simple-yet-great experiences for our customers.
Our workplace is honest, fun and collaborative. Clear and confident communication is key to our success. Informed people make better decisions and have a greater impact. Our team is comfortable offering ideas, knowing that their colleagues will provide support. We promote and foster individual effectiveness, offering education, career progression and training to support employee development.
Our quality is the foundation for all that we achieve and excellence is at the centre of our company. We foster an environment to attract and retain the best employees who share and engage with our core values through their individual roles.
We embrace and drive change, knowing there‘s always a better way to deliver - and we won’t rest until we find it. We actively encourage a culture of innovation and continuous improvement, constantly seeking personal and professional growth.
Transparency, honesty and trust are central to the high standards of integrity against which we measure ourselves. We value our relationships and responsibilities to colleagues, customers and stakeholders, always striving to do things right, aiming to exceed what’s expected. We believe the extra mile is always worth walking and maintain focus on delivering our commitments every single time.
JOSCAR – The Joint Supply Chain Accreditation Register
The international standard for Environmental Management Systems (EMS)
Internationally recognised standard for Quality Management System (QMS)
BAFE is an independent third party certification organisation for the fire protection industry
NSI certification provides our customers with the reassurance that we are a reputable, compliant and trusted contractor
Our sustainability and environmental commitment
We are fully committed to sustainable practices and protecting the environment in any way we can. Mindful of our impact during every project we complete as well as taking steps to reduce the carbon footprint at our offices.
Our team works to NQA’s Environmental Management System standards and we are certified to ISO 14001:2015 standards in all areas of our business. The NQA monitors our environmental behaviours to ensure we are taking the necessary steps to protect the environment.
Our commitment to health & safety
Putting safety at the forefront of our company focus is imperative to keeping employees, sub-contractors and customers safe and protected. Educating our employees on our Health & Safety Management System and ensuring they adopt an ethos of ‘safety matters’, protection and wellbeing is key to offering a premium service. We have a dedicated Health, Safety and Environmental Manager who, supported by our management team, is constantly striving to improve and maintain safe environments for which we work in, consistently conducting onsite audits, risk assessments, method statements, toolbox talks and safety briefings.
Empowering our staff, we incentivise hazard identification, meaning that our employees take responsibility for identifying potential risks before they happen. Their contribution is significant for capturing a safe culture with an engaging workforce.
Our commitment to quality management
We maintain a robust management system which underpins our commitment to continual improvement. We use the internationally-recognised Quality Management System (QMS) ISO 9001, the most widely used in the world. This provides a framework and sets principles that ensure a common-sense approach to the management of our company, helping to consistently satisfy customers and other stakeholders. ISO 9001 certification provides the basis for effective processes and people, delivering consistent products and services time-after-time.
70 years of TIS
Shortly after World War II, a small group of innovative Mansfield businessmen formed a company.
We expanded our operations and became incorporated as Television Installation Services.
We opened our first premises on Nursery Street in Mansfield.
Our first fleet at Nursery street
Awarded our first contract with the Royal Navy, a relationship that continues to this day.
We moved from Nursery Street to our Millway office.
Moved into our current home on Hamilton Way, Mansfield.
We achieved £10 million annual turnover for the first time.
We opened a second office in Nottingham.
We changed our name to Total Integrated Solutions Limited, to better reflect the range of sectors.
We opened our offices in Leeds and Coleshill (Birmingham).
James Twigg leads a management buyout of the company and we achieve £15 million annual turnover.
We opened our fifth office in Uxbridge, London.
Private equity house, KCP, invests in TIS, kicking off a new commercial strategy and growth.
We celebrated our 70th year of TIS.
Launched the TIS Academy.
Premium service strategy
We've got some strong beliefs about how to be a smart, intelligent, customer-focused organisation. Learn more about our Premium Service Strategy and how it underpins our entire business.